Fear, Risk, Entrepreneurship and Startups

"I am not going into the Ocean with Great White sharks with someone who advertises the fact that they love taking risks"
There is a lot of management speak about learning to overcoming your fear. Most of the fears we have are based entirely on very good reasons. For instance, I am very scared of Great White Sharks; that is a healthy fear. So last month, in South Africa, I went diving in the Ocean with some Great White Sharks and it was an awesome experience (one of the best moments in my life!) but it did not help me overcome my rational fear in the sense that I would never want to be in the Ocean with those beautiful animals without the aid of the cage that I was in at all time.

And we get on to talk about Entrepreneurship. One of my many pet hates is the way we are encouraged to become a nation of ‘risk-takers’. Entrepreneurship is not about risk taking, it is in fact the complete opposite. And risk taking is not in itself a good trait. I would argue it was the risk taking culture that existed in the investment banks that got our economies into the terrible mess we are in. Borrowing money is always a risk, and we in the West were collectively encouraged to take this risk; so the idea that risk taking is an inherently good thing to do is simply wrong.

The best business start ups I have been involved in are all about mitigating exisiting risks rather than being an exercise in taking risks. It is interesting to note that many of the biggest companies that exist today (Apple, Microsoft, Oracle etc) all started off as Consultancy projects where the basic product was developed at someone else’s expense and then scaled up and rolled out.

Business is not about taking risks and I will never invest in someone who shows off about the fact that they are a risk taker. That is also why I have had a problem with the over use of the word entrepreneur.

This is why a track record is so important for investors. It is recognising that the ‘entrepreneur’ has learned that running a business is not about taking risks but about managing risks.

My background is in sales and my first business (which I am still running) focuses on sales training. What is interesting though is that the best business lessons I have learned have probably been as compliance officer of Flight and Partners, the fund management business that I co-founded over four years ago.

It is all about recognising the inherent risks involved in business and systematically reducing those risks. It is the same as any extreme sport or back to cage diving with Great Whites. People engaged in those sports don’t advertise the risk, but rather focus on how the inherent risks are mitigated. Risk means there is a strong chance of different outcomes.

Let me tell you, I am not going into the Ocean with Great White sharks with someone who advertises the fact that they love taking risks. I can tell you, investment decisions are made on the same basis.

The most obvious questions

I would like to think I am pretty good at understanding business and have strengths in helping businesses to grow. And yet it took lunch with a complete stranger (a friend of a colleague) over a month ago to transform my main business. And she did this by asking a very basic question.

This week marks my second anniversary of going to Halifax. I am now working in Halifax helping companies from that region come to the UK. That project went well and I know have another project to do the same thing with Calgary (next week!)

I was explaining this to my colleagues friend and she asked a great question; “why Canada?”

This very obvious question was a breakthrough. We realised there was no business logic whatsoever to focusing just on Canada. That same afternoon, we called other countries and have now got inroads into several other countries to do something we enjoy, we are good at and are able to do so whilst making money.

The business has been repositioned and hopefully within a few months, we will need to recruit another person to join the team. And this is all because someone asked the question “Why Canada?”

Yesterday I met one of the founders of a company I have invested in www.tribesports.com He asked me what I wanted in the sense of where I wanted to be in a few years time. Incredible as it seems, I had not thought of that for a long time. I guess it is one of those things you think about when you are in a job dreaming of escaping. I have not thought about it for a while as I guess I have been pretty happy for the last couple of years.

So having thought about it, (I rang him back this morning 24 hrs after our meeting to tell him my answer) I guess I would like to be doing this in a few years

1. Have a successful Help with Sales business that allows me to do lots of international travel and lecturing (I do enjoy coaching and speaking about business)
2. Be getting access to good angel investment deals and doing just four deals a year – but really getting behind them and supporting them (not as a board member)
3. Writing a successful blog (with many more readers)

It has often been said that writing down your objectives means you are more likely to achieve them. If you keep following this blog – you will be able to see if this is true!

So what obvious question should you ask yourself?

12
Oct 2010
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Another year over

Most people will be happy to see the back of 2009. It was not a good year to be a banker or be in the ‘money’ space at all. A lot of Fund managers have had a very rough time although equities have had a good run in the last 12 months. As for the angel scene, it has been active mainly because other sources for funding have dried up.

This year I invested in two businesses – www.wooshii.com and www.adventus.com

I am confident though that next year I will be making more angel investments. However, one of the key lessons for me from the year was that as an angel investor you are better off making an investment through an active network. I have to be honest and say that I have found UK angel groups very disappointing (post investment). They are like estate agents – once the deal has been done, they seem to show very little interest in how the company is doing or looking after the interests of shareholders they introduced to the deal.

As such, I have yet to join an angel group in the UK; don’t get me wrong, they do excel at introducing you to companies and showing you a great range of companies in a short space of time. I have come across a different model in Halifax – which I love and as a result I have joined my first angel network (which is called the First Angel Network!). They only present four companies a year – and all of their companies get funded (if you are a company presenting through a network – before you part with any money ask how many companies get fully funded through their network)

My investment in Adventus was made through this network – mostly because I was highly impressed with their post deal diligence and care.

Things do appear to be getting better although I have a funny feeling that this is all the calm before the storm. Within the next six months there will be an election in the UK and it looks likely that there will be a change of government (although I think there will be coalition or much weaker Labour government rather than what everyone thinks will be a strong Conservative government) The next four or five years in the UK are going to be horrible – whichever government is in power. VAT is currently 15% but I believe if the conservatives win it will be 20% by the end of 2010.

Capital Gains Tax is currently 18%, but if Labour win, I am sure they will be raised significantly. Either way, taxes will have to be raised significantly and spending will be curtailed. Our finances are simply awful and after the election urgent action will be needed to address them.

2009 has actually been a very good year for me although it has been a lot busier than expected. I am looking forward to 2010 but my advice is to approach the next year with caution and a back up plan. We are set for some serious changes.

And I hope to stick to one of my resolutions; to write at least one blog a week